Title :
Interactive Communication through News-sites
Publisher
: Unistar Books
ISBN :
978-93-5113-185-4
Sheetal
Thapar, an Associate Professor of Journalism in Punjab Agricultural University,
Ludhiana writes about the term 'mediamorphosis' which has been greatly
influential in bringing about metamorphosis in economy, society, governance and
technology at a much larger scale.
The book
talks extensively on interactivity in online journalism and how various
news-sites are managing to tap the potential that interactivity brings in this
field.
Riding on
the advancements in the field of Information and Technology, the communication
in all forms has witnessed a big shift and so has journalism. Journalism of
current times is quite different from its ancestors of yesteryears when the
only option possible was one way information dissemination. Times changed and
technology advanced at a much accelerated pace over these years. Interactivity
in journalism began to assume more and more prominence. A single term
interactivity can take many connotations ranging from gathering opinions,
inviting feedback to understanding preferences of news readers. Hence, the news
media which once epitomized the concept of 'massification' is working towards
becoming more 'individuation' to suit various requirements. The individuation
brings in the customization and personalization of news-sites. Sheetal talks
about the two terms - customization and personalization which are often
interchangeably used. 'With customization, the user is active, choosing the
content, features and functionality he or she wants from a website
(my.yahoo.com). With personalization, the user is passive. The provider infers
or asks broadly what each user wants and chooses each user's content, features
and functionality accordingly. '
Multiple
feedback channels are now on offer so that the news providers are better
equipped to guage the response and evaluation by the news-consumers. This is a
significant step to ensure healthy interactivity. Email, live chat, internet
forums, online polls, surveys, blogs, news ticker, guestbook, hyperlinks,
search tools, video facility, audio facility, RSS feed, E-paper, Wireless paper
are some of the umpteen options of interactivity that are put forth by the news
sites for the users to choose from.
The
comparison between traditional media to digital media is talked about by
highlighting the effectiveness of hypertextuality vs earlier linear narration
of news. The new age mediamorphosis has made online journalism a very effective
form of interactive journalism thereby empowering the news-consumers to
contribute as creators of content as well. Online journalism has made
participatory journalism a practical reality and Sheetal rightly points out -
'With respect to the mounting need for democratizarion, the internet promises a
great potential especially for the developing world. Interactive online
journalism can provide citizens with opportunities to have a voice in the
fortification of a democracy.'
A
comparative study on US and Indian news sites is the topic of one of the
chapters. Supported by detailed research and data, this chapter brings home the
point that Indian news-sites are still in their evolutionary state in allowing
aurdience participation in comparison to the level of participatory
communication that US news sites support. A good number of sample news-sites
are enlisted and are commented upon, including some Indian and some non-Indian
news sites.